MyVaidh
Transparent & Seamless

Your Journey to Premium Care

We've engineered a healthcare experience that removes the anxiety of finding reliable help. From your first click to full recovery, here is exactly how MyVaidh protects your family.

1. The Immediate Request

~60 Sec Booking

Start by booking an instant ₹150 teleconsultation or selecting a specific home care service via our platform. Provide basic patient details and your exact pin code.

Teleconsult Triage

Connect with a GP instantly to assess critical needs before physical dispatch.

Secure Upfront Pricing

UPI, Credit/Debit payments with transparent, shift-based pricing.

2. Algorithmic Matching

Smart Dispatch

Our proprietary dispatch engine analyzes your medical needs and instantly matches you with the nearest, strictly verified professional with the exact required skill set.

Proximity Routing

Locates the nearest available caregiver within your active pin code to minimize transit delay.

Clinical Skill Verification

Automatically crosses patient conditions (e.g., Catheter care) with provider certifications.

3. Care Delivery

SLA: < 4 Hours

Your assigned professional arrives at your doorstep fully equipped. For continuous care, they establish a clinical routine, monitor vitals, and ensure patient comfort and dignity.

Live Tracking

Follow your assigned caregiver's journey to your home directly through the MyVaidh app.

Equipped & Uniformed

Staff arrive with standardized MyVaidh kits, digital ID verification, and full protective gear.

4. Digital Monitoring

Cloud Synced

We don't just leave staff at your house. All patient vitals, diagnostic reports, and recovery notes are digitized daily and accessible instantly via your secure app dashboard.

Vitals Dashboard

Daily temperature, BP, and sugar metrics pushed to family members in real-time.

Seamless Handoffs

Digital nursing notes allow external specialists to accurately review home recovery progress.

How We Vet Our Caregivers

Trust isn't given; it's verified. We employ a strict, 3-tier technology and clinical vetting process before any professional is allowed on our platform.

1. API Credential Check

Every Doctor and Nurse has their registration number automatically verified via government State Medical Council (SMC/NMC) APIs.

2. Clinical Assessment

Nurses and GDAs undergo rigorous skill assessments to ensure they are equipped to handle complex at-home scenarios like catheter care and vitals monitoring.

3. Background & Identity

Aadhaar/PAN verification coupled with criminal record checks ensures complete safety for your family members at home.

Frequently Asked Questions

What if I am not satisfied with the assigned nurse/GDA?

Your comfort is our priority. If you are unsatisfied, our Care Coordinators will arrange a free replacement within hours, no questions asked. We continuously monitor ratings to maintain high quality.

How quickly can someone arrive after booking?

For emergency teleconsults, doctors are connected within 15 minutes. For physical deployment of nurses or GDAs within the Delhi NCR region, our standard turnaround time is under 4 hours.

Are there any hidden costs?

No. We pride ourselves on transparent, upfront pricing. The shift rates (e.g., ₹2,666 for a nursing shift) or visit fees are clearly communicated before you confirm the booking. Equipment rentals are billed separately but clearly outlined.

Ready to experience better healthcare?

Join thousands of families in Delhi NCR who trust MyVaidh for their premium home care needs.

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